Privacy Policy

Introduction

FreshAxis Richland Artificial Grass respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website.

Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, phone number, and mailing address
• Property information and project details
• Payment information for services rendered
• Communications with our team

We also automatically collect certain information when you visit our website, such as your IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your quotes and service requests
• Communicate with you about your project
• Send you updates and marketing communications (with your consent)
• Respond to your questions and provide customer support
• Comply with legal obligations

Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers who assist with our operations (payment processors, email services)
• Professional advisors such as lawyers and accountants
• Law enforcement or government agencies when required by law

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings, though disabling cookies may affect website functionality.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Object to certain uses of your information

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us at (509) 219-3079 or support@richlandartificialgrass.com.